穆之雄
较强IT部门管理经验, 及相关技术背景.
职业技能与特长
MCSE
SMG Project Management
PMP Training
Cisco CCNA Training
SUN Solaris System Administration Training
IT Project Management Training
- 技术能力:
- 工作态度:
- 工作成果:
项目意向
850元
全程集中
-
工作经验：
擅长技能:
平台工作经历
其他工作经历
公司名称
Atos Origin
在职时间
2005-01-01 ~ 2019-01-01
职位名称
Technicial Support Manager
薪水
0/月
项目描述
个人职责
Atos Origin[1000+][Foreign Company / Rep. Office]
Technicial Support Manager
Industry: IT Service/System Integration Number of Subordinates: 12employees Location: Beijing Job Type: Full-time Job Category: Department Manager Career Level: Mid Career(2+ years experience) Responsibilities and Achievements: Help Desk management:
1.In charge of helpdesk team, define support organization structure and related support model for helpdesk call centre and venue
2.Manage team performance base on all staffs’ individual objectives.
3.Periodically review staffs’ performance.
Project Management in venue:
1.Base on the project master plan and venue implementation plan to finish IT system preparation for Beijing 2008 Games
2.Monitoring the service quality in competition venue
3.Worked with other Olympic sponsors to delivered corresponding IT service to meet games requirement.
4.Managed all IT equipments in venue.
IT service Management:
Build up BOCOG Technology Call Center to provide telephone support for office base customers and Games system customer in venues and headquarter
Worked in TOROC during 2006 Winter games as Help Desk Manager to handle escalated uncertain issue in Help Desk support tool.
Defined IT service related policies and procedures and delivered corresponding training to all support staff.
Implement and customize IT support tool (SupportWorks) in BOCOG to follow up ore-defined policies and procedures
Reviewed and reported IT service issues regularly to BOCOG management team.
Collected and analyzed internal customer service feedback so as to improve service quality to meet with customer’s requirement
Trained new support staff with IT related procedures and to monitor process compliance taken by support staff
使用技能
无
公司名称
Schlumberger (China)Ltd
在职时间
2002-11-01 ~ 2005-01-01
职位名称
IT Operation Manager
薪水
0/月
项目描述
个人职责
Schlumberger (China)Ltd[1000+][Foreign Company / Rep. Office]
IT Operation Manager [SIS]
Company Profile: www.schlumberger.com Number of Subordinates: 13employees Location: Beijing Job Type: Full-time Responsibilities and Achievements: Manage China IT team performance and individual staff objectives. Control IT budget for Schlumberger China. In charge of IT related projects implementation in Schlumberger China.
During this period:
1. Designed new Korla and Chengdu bases’ IT infrastructure and implemented by support team
2. Processed PCs standardization project in China
3. Video over IP function enhanced in all Schlumberger remote sites for video conference requirement
4. Complied with Schlumberger global procedure defined local process to manage all IT related assets in China
5. Data backup solution implemented, all remote site client PCs been backup centrally.
6. Work with core business team to customize infrastructure servers.
7. Manage IT support team to provide daily IT service to internal customers.
8. Control IT budget on IT equipments procurement.
9. IT budget management base on staffing and project plan yearly.
10. Review proposal submitted by third part suppliers to report to management for decision.
11. Managed system upgrade project (server OS upgrade from NT4.0 to Windows 2000).
12. Managed server consolidation project in China
13. Managed SWPS (Schlumberger Worldwide Procurement System) implementation project in China
14. Implemented data backup solution (connected backup), after launched solution more than 90% computers had been properly protected in 2 months.
使用技能
无
公司名称
Schlumberger Beijing GeoScience Center
在职时间
2001-07-01 ~ 2002-10-01
职位名称
IT Engineer in charge
薪水
0/月
项目描述
个人职责
Schlumberger Beijing GeoScience Center[1000+][Foreign Company / Rep. Office]
IT Engineer in charge [OFS]
Company Profile: Schlumberger is the international leading company in oilfield service.
www.slb.com Report to: VP of SLB R&D center Number of Subordinates: 2employees Location: Beijing Job Type: Full-time Responsibilities and Achievements: Office moving project, designed network topology and system architecture and implemented in new building.
Work with software deployment team to maintain software deployment environment (OmniWorks)
Ensure latest source code available and been build every morning so deployment team can work on it.
Design WAN and LAN connection for R&D center to achieve core team requirement:
Cooperate with Global IT team switch connection from Beijin - HK to Beijing � Singapore and upgrade from 2M to 10M
Implement video over IP to instead of ISDN for video conference.
Upgrade LAN connection in R&D center from 100M to Giga.
Implement and maintain infrastructure servers in R&D center.
Maintain drilling-office system on Sun Solaris platform for testing.
Define IT service procedure according to R&D center requirement.
使用技能
无
公司名称
Motorola (China) Ltd
在职时间
2000-08-01 ~ 2001-06-01
职位名称
System Engineer
薪水
0/月
项目描述
个人职责
Motorola (China) Ltd
System Engineer [Global Communication & Telecommunication]
Location: Tianjin Job Type: Full-time Responsibilities and Achievements: Daily maintain Unix base server (HP-Unix, IBM AIX and Sun Solaris):
? Daily Backup
? System Checking
? Software installation and configuration
? Access right management
? Troubleshooting
Daily maintain NT base server:
? Daily Backup
? System Checking
? Application installation and configuration
? Troubleshooting
Wrote working documents according to system environment
Wrote down operation manual for on line operators
Provided related training to on line operators
使用技能
无
教育经历
院校名称
Tianjin University of Technology
毕业时间
所学专业
Communication
最高学历